Barbados Government | Vaccine
Service Design & Strategic Communication
Context
Service design and communication project developed for the government of Barbados, focused on improving public services.
Challenge
Complex systems and lack of clarity in service processes made it difficult for users to navigate and understand available services.
Approach
Analyzed user journeys and system structure to identify friction points and opportunities for simplification.
Execution
Developed service design frameworks, visual tools, and communication guidelines to improve clarity and accessibility.
Result
Created a more structured and user-centered system, improving service understanding and usability.
Role
Service Design, Strategy, Visual Communication
